The platform
Everything inside Hi5 Connect.
A CRM, phone, inbox, calendar, website builder, payments, marketing, automations and AI, in one login. Here's every tool, tab by tab.
All plans
Conversations
Every message in one inbox.
- Unified inbox for calls, texts, email, web chat, Facebook Messenger, Instagram DMs and TikTok messages
- WhatsAppAdd-on
- Business phone numbers, calling and texting from the app and desktop
- Missed-call text-back
- Call recording and voicemail
- Text and email templates (snippets) for quick replies
- Internal notes and @mentions for your team
- Text from your own cell, synced both waysAdd-on
All plans
CRM
Every contact, organized your way.
- Contacts with full history: every call, text, email, appointment, payment and note
- Smart lists (saved filters like "leads with no reply in 7 days")
- Custom fields and custom values
- Tags and bulk actions
- Tasks and reminders
- Notes and file attachments
- Documents and signed contracts saved to each client's profile
- Unlimited media storage for photos, videos and files
- Companies (for B2B)
- Custom objects
- Import and export, duplicate management
- Lead scoring
All plans
Opportunities
See every deal at a glance.
- Multiple custom pipelines (for example Buyers, Sellers, Repairs, Installs)
- Custom stages with drag-and-drop boards
- Deal values and pipeline totals
- Lost reasons and win rates
- Automations when a deal moves stagesAutopilot and up
All plans
Calendars
Let customers book themselves.
- Booking calendars and booking widgets for your website
- Round robin for teams, and group or class booking
- Google Calendar and Outlook sync
- Automatic confirmations and reminders by text and email
- Reschedule and cancel links
- Zoom and Google Meet links
- Take payment at bookingAutopilot and up
Autopilot and up
Payments
Get paid without chasing.
- Invoices, recurring invoices and estimates
- Text-to-pay and payment links
- Products, subscriptions and coupons
- Contracts and proposals with e-signatures
- Build your own contract templates, send them and get them signed online
- Document management: every estimate, contract and invoice stored with the client
- Tap to Pay in the mobile app
- Stripe, PayPal, Square, Authorize.net and NMI
AI
AI that makes you more human, not less.
- AI review replies
- Content AI for posts, emails and blogs
- AI replies to texts and chat that answer and bookAutopilot and up1,000 a month on Autopilot, unlimited on Frontrunner
- AI phone answering for overflow and after hoursFrontrunner
- AI website and funnel builderAutopilot and up
- AI workflow builderAutopilot and up
- AI Studio and AI agents: build custom AI agents for your business
- Knowledge base: train AI on your services, FAQs and website
- Connect your own AI: Claude, ChatGPT, Grok, Manus or your custom bots
Marketing
Stay in front of every customer.
- Email campaigns with a drag-and-drop builder and templates
- Text campaigns
- Social planner for Facebook, Instagram, LinkedIn, Google Business Profile, TikTok, YouTube and more
- QR codes and trigger links
- Ad manager and ad reports for Facebook and GoogleAutopilot and up
- Affiliate manager
Autopilot and up
Automations
Follow-up that runs itself.
- Visual workflow builder
- Triggers from forms, calls, bookings, payments, tags, pipeline stages and more
- If/else branches, waits and goals
- Voicemail drops, texts, emails and tasks in one sequence
- Ready-made workflows for your industry
- Webhooks, Zapier and Make
Sites
Websites and funnels that turn visitors into leads.
- Forms, surveys and quizzes
- Website builder with drag-and-drop and AIAutopilot and up
- Sales funnels, opt-in pages and webinar pagesAutopilot and up
- BlogAutopilot and up
- Web chat widgetAutopilot and up
- Custom domains and page analyticsAutopilot and up
- Unlimited media storage for your website images and videos
- Online storeFrontrunner
- WordPress hostingAdd-on
Frontrunner
Memberships
Sell what you know.
- Online courses with drip content
- Communities and groups
- Memberships and client portal
- Certificates
- Your own branded mobile appAdd-on
All plans
Reputation
Google first, every review site too.
- Review requests by text and email
- AI review replies
- 50+ review sites in one place
- Review balancing across platforms
- Spam review alerts
- Video testimonials and review widgets
- Google Business Profile score, optimization and posts
Reporting
Know what's working.
- Pipeline, lead source, call and appointment reports
- Ad reports and attributionAutopilot and up
- Team and custom dashboardsFrontrunner
All plans
Mobile app
Run it all from your phone.
- Inbox, calls and texts
- Contacts, pipeline and calendar
- Invoices and paymentsAutopilot and up
- Push notifications for new leads and messages
Not sure which plan has what?
Every plan includes the CRM, inbox, phone, calendar and reputation tools. See the full side-by-side.