Hi5 Spotlight$97/mo
Get found, get reviewed, and never miss a call.
Your Google profile, your reviews and every customer conversation in one app, with a business number that texts back every missed call.
1,000+ reviews answered for our clients
Is this you?
People find you on Google, but you're not sure your profile is working.
You ask for reviews when you remember, which isn't often.
Calls come in while you're on a job, and some never call back.
Spotlight fixes those three first, for less than most review tools cost alone.
Inside Hi5 Spotlight
What you get
More 5-star reviews, on autopilot
- Review requests by text and email with templates you control
- AI review replies you approve
- Review widgets for your website
Every call answered, even when you can't
- 1 business number (new or ported)
- Calling and texting from the app
- Missed-call text-back
Every customer in one place
- CRM
- Pipeline
- Unified inbox (calls, texts, email, Facebook, Instagram)
- Mobile app
Stay in touch without thinking about it
- Email marketing
- Social planner
- QR codes
- Booking calendar and forms
A Google profile that brings in calls
- Google Business Profile score and optimization
- Profile editing and scheduled Google posts
- Free Google Business Profile course
- Traffic tracking
Reputation management
Google first. Every other review site too.
Google reviews on Google Maps and Search drive the most calls, so Spotlight starts there. But your customers also look at Yelp, Facebook, Zillow, Zocdoc and the sites your industry lives on. Watch them all from one screen.
Know exactly what your Google profile is missing.
Get a live score for your Google Business Profile (like 15 of 16) with a checklist of what's done and what's missing: name, description, photos, phone, hours, messaging, social profiles and more. Fix each item right from Hi5 Connect, see a live preview of how you look on Google Maps, and schedule Google posts so your profile stays active.
Google Business Profile, built in.
Request, track and reply to the reviews that show on Google Maps and Search.
50+ review sites in one place.
Pull in reviews from Facebook, Yelp, Zillow, Zocdoc, Angi, TripAdvisor, Trustpilot, BBB, Airbnb, Amazon and more. Don't see yours? Request it.
Review balancing.
Split requests across platforms so one customer goes to Google, the next to Yelp or Zillow, or send everyone to one site. Your choice.
Spam review alerts.
Spot reviews flagged as spam so you can report them fast.
Video testimonials.
Send customers a link to record a video review, then show it on your website with a video widget.
Templates that sound like you.
Text and email request templates you write once and send after every job.
Review sites by industry
Facebook
AmazonDon't see your review site? Tell us and we'll request it.
How it works
Three steps, then it runs on its own
- 1Connect
Your Google profile, business number and contacts, set up for your industry. See your profile score on day one.
- 2Ask
After every job, a review request goes out by text. AI drafts a reply to every review.
- 3Answer
Every missed call gets a text back, and every conversation lands in one inbox.
- 1Connect
Your Google profile, business number and contacts, set up for your industry. See your profile score on day one.
- 2Ask
After every job, a review request goes out by text. AI drafts a reply to every review.
- 3Answer
Every missed call gets a text back, and every conversation lands in one inbox.
Add it up
What Spotlight replaces
About$280/moin separate tools
Hi5 Spotlight: $97/mo
You save about $183/mo · about $2,196 a year
Spotlight covers all of these in one app.
See the full calculatorTypical monthly prices for standalone tools. Your costs may vary.
About$280/moin separate tools
Hi5 Spotlight: $97/mo
You save about $183/mo and about $2,196 a year
Plus everything else in Hi5 Spotlight, in one place.
Spotlight covers all of these in one app.
Typical monthly prices for standalone tools. Your costs may vary.
Plan details
- Users
- Up to 2
- Business phone numbers
- 1
- Monthly usage credits
- $5*How credits work
- Setup and onboarding
- $297 one-time (includes business texting registration), waived on annual plans
- Add-ons
- Text from your own cell ($25/mo per line), directory listings ($45/mo)
How credits work
Credits are one shared balance for texts, emails and calls.*
*Credits are one shared balance for texts, emails and calls. Rates are approximate, and carrier fees apply on top of the per-text rate. See the usage disclosure on the pricing page.
Need more?
Want your follow-up to run itself?
Hi5 AutopilotAdds a website, voicemail drops, automated follow-up, AI text replies and invoicing.
No. It's a full CRM, inbox and phone, with reviews and your Google profile as the focus.
No. Google comes first, but you can track reviews from 50+ sites, including Facebook, Yelp, Zillow and Zocdoc, and balance requests across them.
No. Spotlight works with the website you have. Autopilot includes one if you need it.
Yes, anytime. Your contacts and settings carry over.
Yes, with the $25/mo add-on. Texts sync both ways between your phone and Hi5 Connect.